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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Bulk Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
99.99 % uptime
Today
Australia [AU1] Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] Operational
90 days ago
99.98 % uptime
Today
United States [US1] Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 6, 2026
Expiring certificate for ws.ondemand.qas.com
Completed - The scheduled maintenance has been completed.
May 6, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 04:01 UTC
Scheduled - Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Address Validate SOAP" which was scheduled for 14 April 2026.

This maintenance will now happen on the 6 May 2026 at 0400 UTC.

What's happening?
The certificate for your product will be swapped on 6 May 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate is available to download from:
https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Apr 15, 13:53 UTC
Expiring certificate for api.edq.com
Completed - The scheduled maintenance has been completed.
May 6, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 04:00 UTC
Scheduled - Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Address Validation REST V2" which was scheduled for 14 April 2026.

This maintenance will now happen on the 6 May 2026 at 0400 UTC.

What's happening?
The certificate for your product will be swapped on 6 May 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate is available to download from:
https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Apr 15, 13:47 UTC
Expiring certificate for updates.qas.com
Completed - The scheduled maintenance has been completed.
May 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 04:00 UTC
Scheduled - Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Electronic Updates", which was scheduled for 14 April 2026.

This maintenance will now happen on the 6 May 2026 at 0400 UTC.

What's happening?
The certificate for your product will be swapped on 6 May 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate is available to download from:
https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Apr 15, 13:50 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Hosted Aperture Data Studio AU1 Slow Workflow Execution.
Resolved - Incident is being closed as service is has been running with optimal performance.
May 4, 10:37 UTC
Monitoring - Performance has been restored and we are actively monitoring it.
May 4, 08:21 UTC
Investigating - We're currently experiencing slow workflow execution. We're currently working on identifying the cause and will update as soon as possible.

We apologize for any inconvenience caused.
May 4, 07:30 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Incident Notification P2 - Issue with EAV/AV SOAP - OPEN
Resolved - The issue have been identiified and the issue is now fixed.
Apr 29, 11:55 UTC
Investigating - We are currently investigating the issue.
Apr 29, 11:24 UTC
Email Validate Real Time - Some customers might have experienced elevated response times
Resolved - No further re-occurrences and the response times on the platform have been stable. This incident has been resolved.
Apr 29, 08:03 UTC
Monitoring - We are actively monitoring the results.
Apr 29, 06:32 UTC
Apr 28, 2026
Higher response times for EAV and Address Validate v2 in ANZ region
Resolved - This incident has been resolved.
Apr 28, 00:45 UTC
Investigating - Some customers in ANZ region may be seeing higher response times than normal. We are investigating
Apr 28, 00:15 UTC
Apr 27, 2026
Higher response times for EAV and Address Validate v2 in ANZ region
Resolved - This incident has been resolved.
Apr 27, 03:00 UTC
Investigating - We are currently investigating this issue.
Apr 27, 02:50 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Address validation - Elevated Response Times and Intermittent Errors
Resolved - This incident has been resolved
Apr 23, 05:30 UTC
Investigating - Some users maybe have experienced elevated response times and related errors.
Apr 23, 04:45 UTC
Apr 22, 2026

No incidents reported.

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