All Systems Operational

Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
Experian Address Validation Operational
Address Validation (REST v2) Operational
Address Validation (SOAP) Operational
Clean API Operational
Email Solutions Operational
Email Validation Operational
Experian Email Validation Operational
Automated Batch Email Validation Operational
Phone Solutions Operational
Phone Validation Operational
Experian Phone Validation Operational
Integrations Operational
EDQ for Salesforce (v5) Operational
EDQ for MS Dynamics Operational
Data Validation for SAP S/4HANA Operational
Enrichment Solutions Operational
Experian Enrichment Operational
Prospect IQ Operational
Other Operational
IST Watch Operational
EDQ.com Operational
Self Service Portal Operational
Electronic Updates Operational
Hosted Aperture Data Studio Operational
Australia [AU1] Operational
United Kingdom [UK1] Operational
United States [US1] Operational
Identity Append Operational
Real-time Email Append Operational
Real-time Phone Append Operational
Reverse Email Append Operational
Email Risk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Experian Hosted Data Studio Scheduled Maintenance Sep 23, 2026 06:00-07:00 UTC

Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 06:00– 07:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Posted on Sep 21, 2026 - 15:27 UTC

Experian Hosted Data Studio Scheduled Maintenance Sep 23, 2026 11:00-12:00 UTC

Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 11:00 – 12:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Posted on Sep 21, 2026 - 15:28 UTC

Sep 21, 2026

High error levels for AV Rest V2 and EAV in UK region
Resolved - This incident has been resolved.
Sep 21, 15:40 UTC
Investigating - Some customers in the UK may be seeing high error levels. We are investigating.
Sep 21, 14:05 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Expiring certificate for www.intelligentsearch.com *UPDATED*
Completed - The scheduled maintenance has been completed.
Sep 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:00 UTC
Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 10 September 2026.

Whats happening?
The certificate for your product will be swapped on 10 September 2026. Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 03 September 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Sep 3, 04:14 UTC

Sep 9, 2026

Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 11:00 UTC
Scheduled - Please consider this notification an advanced notice of planned AADB2C SAML certificate renewal for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments
Production Environments 09/09/2026 - 11:00 AM – 11:30 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Sep 4, 09:08 UTC
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 UTC
Scheduled - Please consider this notification an advanced notice of planned AADB2C SAML certificate renewal for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments
Production Environments 09/09/2026 - 06:00 AM – 06:30 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Sep 4, 08:58 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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