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Monitoring - The response time is back to normal and endpoint seems stable for last 5 hours.
Aug 16, 09:44 UTC
Identified - The issue has been identified which linked to 3rd party provider. Customers have been advised to increase a timeout setting to mitigate the errors.
Aug 16, 06:27 UTC
Investigating - We are currently investigating this issue.
Aug 16, 04:48 UTC
Address Validate (REST) v1   Operational
90 days ago
100.0 % uptime
Today
Address Validate (REST) v2   ? Operational
90 days ago
100.0 % uptime
Today
Address Validate (SOAP)   Operational
90 days ago
100.0 % uptime
Today
Email Validate - Real Time   ? Operational
90 days ago
99.87 % uptime
Today
Email Validate - Batch   ? Operational
90 days ago
100.0 % uptime
Today
Phone Validate V1   Operational
90 days ago
100.0 % uptime
Today
Phone Validate V2   Operational
90 days ago
100.0 % uptime
Today
Global Mobile Validate   Operational
90 days ago
100.0 % uptime
Today
Capture Application   ? Operational
90 days ago
100.0 % uptime
Today
Clean Web Services   ? Operational
90 days ago
100.0 % uptime
Today
Clean Application   ? Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V5   Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V4   Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V3   Operational
90 days ago
100.0 % uptime
Today
Prospect IQ   Operational
90 days ago
100.0 % uptime
Today
IST Watch   Operational
90 days ago
100.0 % uptime
Today
QAS for MSDCRM   Operational
90 days ago
100.0 % uptime
Today
QAS for Oracle   Operational
90 days ago
100.0 % uptime
Today
SaaS Portal   Operational
90 days ago
100.0 % uptime
Today
Electronic Updates   ? Operational
90 days ago
100.0 % uptime
Today
EDQ.com   Operational
90 days ago
100.0 % uptime
Today
intelligentsearch.com   Operational
90 days ago
100.0 % uptime
Today
Batch Online Payments   ? Operational
90 days ago
100.0 % uptime
Today
One Time Clean   ? Operational
90 days ago
100.0 % uptime
Today
EDQ Demo Application   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2018

No incidents reported today.

Aug 19, 2018

No incidents reported.

Aug 18, 2018
Resolved - Ops Team advised the changes should be in place and resolved.
NOC to monitor and re-open the incident if alert/report triggered
Aug 18, 14:29 UTC
Monitoring - KL Ops team perform some changes network port from their end.
NOC been advised to monitor the alert/report.
Aug 18, 14:23 UTC
Investigating - Currently working closely with KL OPS Team.
KL Ops Team to perform the reboot on server Miweb310
Aug 18, 14:08 UTC
Aug 17, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.