Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Under Maintenance
90 days ago
100.0 % uptime
Today
Australia [AU1] Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] Operational
90 days ago
100.0 % uptime
Today
United States [US1] Under Maintenance
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[CANCELLED] Security Update Notification – HTTPS Cipher Deprecation Jul 28, 2026 06:00-07:00 UTC

Update - Due to unforeseen technical issues, the scheduled maintenance has been cancelled. We are currently reviewing the situation and will provide further updates as appropriate
Jul 24, 2026 - 09:04 UTC
Scheduled - What's happening?

As part of our ongoing commitment to security and compliance with current standards, Experian will be removing support for the following HTTPS cipher suites from api.experianaperture.io:

TLS_RSA_WITH_AES_128_CBC_SHA256
TLS_RSA_WITH_AES_256_CBC_SHA256
TLS_RSA_WITH_AES_128_CBC_SHA
TLS_RSA_WITH_AES_256_CBC_SHA

Scheduled date and time:
28 July 2026, 06:00 UTC

Action required
No action should be required by customers, we do not expect this change to impact your integrations or services. This is purely an informational notification.

Additional information
If you have any questions, please reach out to your Experian support team.
Jul 03, 2026 - 14:15 UTC

Experian Hosted Data Studio Scheduled Maintenance Aug 5, 2026 06:00-07:00 UTC

Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 05/08/2026 - 06:00 – 07:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Posted on Aug 03, 2026 - 07:01 UTC

Experian Hosted Data Studio Scheduled Maintenance Aug 5, 2026 11:00-12:00 UTC

Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 05/08/2026 - 11:00 – 12:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Posted on Aug 03, 2026 - 07:08 UTC

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Experian Hosted Data Studio – Service Restart Notification
Completed - The scheduled maintenance has been completed.
Jul 31, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 11:00 UTC
Scheduled - Please consider this notification as an important update regarding a service restart affecting the Experian Hosted Data Studio platform. This restart is required to ensure continued platform stability and reliability. We apologize for any inconvenience this may cause.


IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.
Jul 31, 09:38 UTC

Jul 30, 2026

Expiring certificate for api.experianmarketingservices.com
Completed - The scheduled maintenance has been completed.
Jul 30, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 04:01 UTC
Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 03:59 UTC
Expiring certificate for api.experianaperture.io
Completed - The scheduled maintenance has been completed.
Jul 30, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:00 UTC
Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 03:57 UTC
Expiring certificate for els.experianinteractive.com
Completed - The scheduled maintenance has been completed.
Jul 30, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 08:58 UTC
Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 04:00 UTC

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Address Validate REST v2 and EAV performance degradation (AUS)
Resolved - This incident has been resolved.
Jul 24, 04:59 UTC
Investigating - We are currently investigating this issue.
Jul 24, 04:21 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

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