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All Systems Operational
Address Validate (REST) v1   Operational
90 days ago
100.0 % uptime
Today
Address Validate (REST) v2   ? Operational
90 days ago
100.0 % uptime
Today
Address Validate (SOAP)   Operational
90 days ago
100.0 % uptime
Today
Aperture Email Validation   Operational
90 days ago
100.0 % uptime
Today
Email Validate - Real Time   ? Operational
90 days ago
100.0 % uptime
Today
Email Validate - Batch   ? Operational
90 days ago
100.0 % uptime
Today
Aperture Phone Validation   Operational
90 days ago
100.0 % uptime
Today
Global Mobile Validate   Operational
90 days ago
100.0 % uptime
Today
Phone Validate USA Operational
90 days ago
100.0 % uptime
Today
Phone Validate V1   Operational
90 days ago
100.0 % uptime
Today
Phone Validate V2   Operational
90 days ago
100.0 % uptime
Today
Capture Application   ? Operational
90 days ago
100.0 % uptime
Today
Clean Application   ? Operational
90 days ago
99.96 % uptime
Today
Clean Web Services   ? Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V3   Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V4   Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce - V5   Operational
90 days ago
100.0 % uptime
Today
QAS for MSDCRM   Operational
90 days ago
100.0 % uptime
Today
QAS for Oracle   Operational
90 days ago
100.0 % uptime
Today
Aperture Enrichment   Operational
90 days ago
100.0 % uptime
Today
Prospect IQ   Operational
90 days ago
100.0 % uptime
Today
Intelligent Search   Operational
90 days ago
100.0 % uptime
Today
IST Watch   Operational
90 days ago
100.0 % uptime
Today
EDQ.com   Operational
90 days ago
100.0 % uptime
Today
Self Service Portal   Operational
90 days ago
99.82 % uptime
Today
Electronic Updates   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018
Resolved - No further issues can be seen. The Capture App endpoint is functioning as expected without any errors. Incident will be marked as resolved and will be re-opened if the client(s) report in otherwise.
Dec 14, 02:33 UTC
Monitoring - Support team identified the issue and made some changes on app server. Monitoring in progress to see the intermittent issue to resolved.
Dec 13, 20:42 UTC
Investigating - PS Team reported customer having intermittent issue with Capture App. Support team has been engaged. Investigation on-going.
Dec 13, 20:24 UTC
Dec 13, 2018
Resolved - This incident has been resolved.
Dec 13, 02:46 UTC
Update - We are continuing to monitor for any further issues.
Dec 12, 20:25 UTC
Monitoring - The alerts have been cleared and the issue is resolved. We are now awaiting confirmation from customers that the errors have cleared.
Dec 12, 20:11 UTC
Investigating - Alerts received indicating issues with Address Validate SOAP. Support teams have been engaged and are looking into the alerts now. Customers may see elevated response times until the issues are resolved
Dec 12, 19:55 UTC
Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 UTC
Scheduled - Planned maintenance to your Experian Phone Validation service that will be happening in the early morning of Wednesday, December 5th. The service will be intermittently available during the 2-hour maintenance window. Some transactions may experience service disruptions and not return a valid result. Our recommendation would be to retry these transactions once the maintenance window has concluded. More details are included below:

We apologize for any inconvenience this may cause. The maintenance is not expected to extend outside of this window or to cause a full outage for the entirety of the maintenance window; only some calls will be affected during this time.

If you have any questions regarding this maintenance or any of your other EDQ products, please feel free to reach out to our support team 24/7 by phone at 888-712-3332 or by email at us.support.qas@experian.com.
Dec 3, 16:04 UTC
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018
Resolved - This incident has been resolved.
Dec 1, 11:56 UTC
Investigating - We are currently investigating the issue.
Dec 1, 10:38 UTC