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Service Under Maintenance

Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Bulk Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Under Maintenance
90 days ago
99.99 % uptime
Today
Australia [AU1] Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] Under Maintenance
90 days ago
99.98 % uptime
Today
United States [US1] Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2026

No incidents reported today.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 13/05/2026 - 11:00 – 13:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

May 12, 12:36 UTC
Completed - The scheduled maintenance has been completed.
May 13, 09:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:10 UTC
Scheduled - Continuation of emergency maintenance for US1 region.
May 13, 08:09 UTC
Completed - The scheduled maintenance has been completed.
May 13, 08:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 07:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 13/05/2026 - 06:00 – 08:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

May 12, 12:35 UTC
May 12, 2026

No incidents reported.

May 11, 2026
Resolved - This is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian endpoint. This issue is now resolved and we are monitoring closely.
May 11, 11:01 UTC
Resolved - This incident has been resolved.
May 11, 10:21 UTC
Investigating - We are currently investigating this issue.
May 11, 06:00 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.