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Update - We are continuing to monitor for any further issues.
Oct 14, 13:59 UTC
Monitoring - The workaround is in place to monitor, detect and recover from the intermittent problem. On Monday, the development team will continue their investigation of the root cause.
Oct 9, 20:53 UTC
Update - Investigations are still being worked on by development team. Updates to follow up.
Oct 9, 17:45 UTC
Investigating - We experience intermittent disruptions in submitting batch jobs to EV Auto Batch SFTP platform. Development team is investigating, and workarounds are being put in place. Updates to follow up.
Oct 9, 14:26 UTC
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v1) Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Capture Application ? Operational
90 days ago
100.0 % uptime
Today
Clean Application ? Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
99.99 % uptime
Today
Email Validation ? Operational
90 days ago
99.99 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
99.99 % uptime
Today
Phone Validation Operational
90 days ago
99.99 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Phone Validation (North America v1) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v3) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v4) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
EDQ for Oracle Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.99 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Resolved - This incident has been resolved.
Nov 27, 06:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 04:38 UTC
Investigating - Some customers in AUS region may be experiencing some latency issue. We are currently investigating the issue.
Nov 27, 01:58 UTC
Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 18:25 UTC
Update - AV REST Service back to stable mode. NOC will continue monitor closely.
Nov 26, 18:24 UTC
Update - A server configuration change has been made and we are testing the impact that this has on the AV REST v2 service”. Monitoring on-going.
Nov 26, 12:06 UTC
Update - We are continuing to monitor for any further issues.
Nov 26, 11:11 UTC
Update - We are continuing to monitor for any further issues.
Nov 26, 09:26 UTC
Monitoring - Service is restored and under NOC monitoring.
Nov 26, 06:09 UTC
Identified - The issue have been identified and service have been restarted.
Nov 26, 06:09 UTC
Investigating - This status notification is sent out to inform that there is a service degradation on our Address Validate REST v2 starting from approximately 25th Nov 2240 BST impacting client from Australia.

The issue is being investigated.
Nov 26, 03:03 UTC
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 22:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 20:36 UTC
Investigating - Some customers may be experiencing issues with the Phone Validation service. We are investigating this, and will provide further updates .
Nov 19, 19:23 UTC
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.