Experian Data Quality Status

Aug `5`, `2026`

Experian Hosted Data Studio Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:00 UTC

Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.

Environment Date/Time (UTC) Comments

Production 05/08/2026 - 11:00 – 12:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Aug 3, 07:08 UTC

Experian Hosted Data Studio Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 05:26 UTC

Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.

Environment Date/Time (UTC) Comments

Production 05/08/2026 - 06:00 – 07:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Aug 3, 07:01 UTC

Aug `4`, `2026`

No incidents reported.

Aug `3`, `2026`

No incidents reported.

Aug `2`, `2026`

No incidents reported.

Aug `1`, `2026`

No incidents reported.

Jul `31`, `2026`

Experian Hosted Data Studio – Service Restart Notification

Completed - The scheduled maintenance has been completed.
Jul 31, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 11:00 UTC

Scheduled - Please consider this notification as an important update regarding a service restart affecting the Experian Hosted Data Studio platform. This restart is required to ensure continued platform stability and reliability. We apologize for any inconvenience this may cause.

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.
Jul 31, 09:38 UTC

Jul `30`, `2026`

Expiring certificate for api.experianmarketingservices.com

Completed - The scheduled maintenance has been completed.
Jul 30, 05:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 04:01 UTC

Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 03:59 UTC

Expiring certificate for api.experianaperture.io

Completed - The scheduled maintenance has been completed.
Jul 30, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:00 UTC

Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 03:57 UTC

Expiring certificate for els.experianinteractive.com

Completed - The scheduled maintenance has been completed.
Jul 30, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 08:58 UTC

Scheduled - The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 30 July 2026.

Whats happening?
The certificate for your product will be swapped on 30 July 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 23 July 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Jun 19, 04:00 UTC

Jul `29`, `2026`

No incidents reported.

Jul `28`, `2026`

No incidents reported.

Jul `27`, `2026`

No incidents reported.

Jul `26`, `2026`

No incidents reported.

Jul `25`, `2026`

No incidents reported.

Jul `24`, `2026`

Address Validate REST v2 and EAV performance degradation (AUS)

Resolved - This incident has been resolved.
Jul 24, 04:59 UTC

Investigating - We are currently investigating this issue.
Jul 24, 04:21 UTC

Jul `23`, `2026`

No incidents reported.

Jul `22`, `2026`

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

[CANCELLED] Security Update Notification – HTTPS Cipher Deprecation Jul 28, 2026 06:00-07:00 UTC

Past Incidents

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

Jul 22, 2026

[CANCELLED] Security Update Notification – HTTPS Cipher Deprecation Jul `28`, `2026` `06:00`-`07:00` UTC

Aug `5`, `2026`

Aug `4`, `2026`

Aug `3`, `2026`

Aug `2`, `2026`

Aug `1`, `2026`

Jul `31`, `2026`

Jul `30`, `2026`

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`

Jul `25`, `2026`

Jul `24`, `2026`

Jul `23`, `2026`

Jul `22`, `2026`