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All Systems Operational
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v1) Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Phone Validation (North America v1) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
100.0 % uptime
Today
Australia [AU1] ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] ? Operational
90 days ago
100.0 % uptime
Today
United States [US1] ? Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 2024 - 16:59 UTC
Scheduled - Please update your network whitelist settings with the following configurations to ensure continued access to our SFTP sites after 31st May 2024:

sftp.usa.qas.com
New IP - 131.226.246.201 - - current IP is 38.146.56.10

sftp.updates.qas.com
New IP - 131.226.246.202 - - current IP is 38.146.56.11

If you have any questions or need support, please reach out to us.support.qas@experian.com

Apr 22, 2024 - 09:57 UTC
As a customer of version 2 of our Data Validation for Microsoft Dynamics solution, we’re getting in touch to let you know that we’re adding new IP addresses to support this product. We require you to update your network configuration to support the new IP addresses and ensure service continuity.

What's happening?

As part of our work to improve our cloud performance and scaling, we are switching the back-end technology used for routing validation requests. As a result, new IP addresses will be added to support this product. We’re asking you to update your network configuration by Friday 31st May 2024 to ensure your service is uninterrupted. There are various benefits to updating your network, such as:

• Enhanced performance during peak periods, as traffic will be routed to the most optimal endpoint or IP more quickly
• Improved security
• Streamlined connectivity to future Experian Data Quality solutions
• Faster onboarding to other data quality solutions as no additional whitelisting will be required

Please be assured that no changes are being made to the functionality of the product itself, therefore no product configuration changes are required.

What do I need to do?

If you currently have a whitelist in place for outbound access, you will need to update your network configuration to allow communication with the IP addresses below by Friday 31st May 2024. These are in addition to any Experian IP addresses that you currently have whitelisted.

For services6.ondemand.qas.com
45.60.37.210
45.60.39.210
45.60.31.210
45.60.33.210
45.60.35.210
45.60.103.210

For services7.ondemand.qas.com
45.60.37.210
45.60.39.210
45.60.31.210
45.60.33.210
45.60.35.210
45.60.103.210


Where can I find further information?

If you have any questions, please contact your local support team.

Posted on May 10, 2024 - 10:02 UTC
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 00:00 UTC
Investigating - We are currently investigating this issue.
May 16, 22:31 UTC
May 16, 2024
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:30 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 08-05-2024 - 12:30UTC – 13:30UTC



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

May 8, 12:02 UTC