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All Systems Operational

Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
100.0 % uptime
Today
Australia [AU1] ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] ? Operational
90 days ago
100.0 % uptime
Today
United States [US1] ? Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - Services are running normally now - we are monitoring closely.
Nov 6, 20:34 UTC
Monitoring - Customers should be seeing improved performance - Team still investigating
Nov 6, 19:20 UTC
Investigating - We are currently investigating this issue.
Nov 6, 17:57 UTC
Nov 5, 2025
Resolved - Performance is stable - we continue to monitor closely.
Nov 5, 09:55 UTC
Update - We are continuing to investigate this issue.
Nov 5, 08:59 UTC
Investigating - Some customers in UK region may have seen higher response times for a short period - response times are now normal - we are investigating.
Nov 5, 08:47 UTC
Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 12:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency maintenance to reboot the application services platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 04/11/2025 - 12:00 PM – 12:30 PM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Nov 3, 15:47 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency maintenance to reboot the application services platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 04/11/2025 - 07:00 AM – 07:30 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Nov 3, 15:45 UTC
Nov 3, 2025
Completed - The scheduled maintenance has been completed.
Nov 3, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:15 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 03/11/2025 - 02:15 PM – 02:45 PM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Nov 3, 14:12 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved. We are still monitoring performance closely.
Oct 30, 09:54 UTC
Update - We continue to monitor the situation closely
Oct 29, 22:39 UTC
Update - We are still monitoring performance of the applications.
Oct 29, 21:31 UTC
Update - We continue to monitor services closely.
Oct 29, 19:46 UTC
Monitoring - The issues on the impacted products has been mitigated for now and we are monitoring closely.
Oct 29, 17:46 UTC
Update - We are continuing to investigate this issue.
Oct 29, 16:48 UTC
Investigating - We're currently experiencing a degraded performance for multiple products , our team is currently investigating.
Oct 29, 16:31 UTC
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 12:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 29/10/2025 - 12:00 PM – 01:00 PM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Oct 27, 09:30 UTC
Completed - The scheduled maintenance has been completed.
Oct 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 07:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 29/10/2025 - 7:00 AM – 8:00 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Oct 27, 09:28 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.