Contact support
Monitoring - A fix is being implemented and we are currently monitoring the results.
Sep 22, 20:42 UTC
Identified - The issue have been identified and a fix is being implemented.
Sep 22, 20:41 UTC
Update - We are continuing to investigate this issue.
Sep 22, 10:28 UTC
Update - Investigation still on-going.
Sep 21, 16:58 UTC
Investigating - We are currently investigation this issue.
Sep 21, 15:31 UTC
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v1) Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Capture Application ? Operational
90 days ago
100.0 % uptime
Today
Clean Application ? Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Phone Validation (North America v1) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v3) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v4) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.99 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
99.96 % uptime
Today
Hosted Data Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2021

Unresolved incident: Incident Notification - P2 - Slow Response For Global Intuitive Lookups - OPEN.

Sep 21, 2021
Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 05:02 UTC
Scheduled - Hosted Data Studio customer instances will be updated to v2.4.7 in line with the schedule defined below:

UK&I region - Date/Time (UTC)
Production Environments 20 Sepember 2021 05:00AM-07:00AM

North America region - Date/Time (UTC)
Production Environments 20 Sepember 2021 05:00AM-07:00AM

IMPACT
-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
"Experian Data Studio release notes"
https://community.experianaperture.io/categories/aperture-data-studio-downloads-and-release-notes
"Experian Hosted Aperture Data Studio Maintenance Policy and schedules"
https://community.experianaperture.io/categories/aperture-data-studio-hosted-and-managed-service
Sep 14, 06:29 UTC
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.