Contact support
All Systems Operational
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v1) Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Capture Application ? Operational
90 days ago
100.0 % uptime
Today
Clean Application ? Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Phone Validation (North America v1) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v3) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v4) Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Data Studio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 11:36 UTC
Scheduled - “The current Entrust certificate for api.experianmarketingservices.com will be expiring on the 12th of February, 2022. The new certificate will be swapped into production at 04:00 UTC on the 9’th of February, 2022. There should be no interruption to service at this time.

The new Entrust certificate, will be available from the 2nd Feb here; https://docs.experianaperture.io/more/download-certificates/, and can be downloaded, if required, by clicking on the ‘Download certificate’ button. For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service. However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business.

If you have any further questions, please call your Experian support team.”
Dec 22, 03:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 11:35 UTC
Scheduled - “The current Entrust certificate for api.experianaperture.io will be expiring on the 8th of March, 2022. The new certificate will be swapped into production at 04:00 UTC on the 9’th of February, 2022. There should be no interruption to service at this time.

The new Entrust certificate, will be available from the 2nd Feb here; https://docs.experianaperture.io/more/download-certificates/, and can be downloaded, if required, by clicking on the ‘Download certificate’ button. For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service. However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business.

If you have any further questions, please call your Experian support team.”
Dec 22, 03:25 UTC
Past Incidents
Jan 25, 2022

No incidents reported today.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Completed - The scheduled maintenance has been completed.
Jan 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:00 UTC
Scheduled - Hosted Data Studio customer instances will be updated to v2.5.11 in line with the schedule defined below:

Australia region - Date/Time (UTC)
Production Environments 17 January 2022 12:00PM-02:00PM

IMPACT
-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
"Experian Data Studio release notes"
https://community.experianaperture.io/categories/aperture-data-studio-downloads-and-release-notes
"Experian Hosted Aperture Data Studio Maintenance Policy and schedules"
https://community.experianaperture.io/categories/aperture-data-studio-hosted-and-managed-service
Posted on Jan 11, 07:24 UTC
Jan 11, 07:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 UTC
Scheduled - Hosted Data Studio customer instances will be updated to v2.5.11 in line with the schedule defined below:

UK&I region - Date/Time (UTC)
Production Environments 17 January 2022 06:00AM-08:00AM

North America region - Date/Time (UTC)
Production Environments 17 January 2022 06:00AM-08:00AM

IMPACT
-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
"Experian Data Studio release notes"
https://community.experianaperture.io/categories/aperture-data-studio-downloads-and-release-notes
"Experian Hosted Aperture Data Studio Maintenance Policy and schedules"
https://community.experianaperture.io/categories/aperture-data-studio-hosted-and-managed-service
Jan 11, 07:24 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.