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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
100.0 % uptime
Today
Australia [AU1] Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] Operational
90 days ago
100.0 % uptime
Today
United States [US1] Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Expiring certificate for api.edq.com Apr 14, 2026 04:00-05:00 UTC

The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 14 April 2026.

Whats happening?
The certificate for your product will be swapped on 14 April 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 5 March 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Posted on Feb 23, 2026 - 14:10 UTC

Expiring certificate for updates.qas.com Apr 14, 2026 04:00-05:00 UTC

The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 14 April 2026.

Whats happening?
The certificate for your product will be swapped on 14 April 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 5 March 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Posted on Feb 23, 2026 - 14:12 UTC

Expiring certificate for ws.ondemand.qas.com Apr 14, 2026 04:00-05:00 UTC

The current Sectigo certificate for the above products will be replaced on 04:00 UTC on 14 April 2026.

Whats happening?
The certificate for your product will be swapped on 14 April 2026.
Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.

Action required
For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 5 March 2026] onwards at https://docs.experianaperture.io/more/download-certificates/

Additional information
We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach.
Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.

• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days
• On or After March 15, 2027: Further reduction to 100 days
• On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan

If you have any questions, please reach out to your Experian support team.
Posted on Feb 23, 2026 - 14:14 UTC
Apr 1, 2026
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:30 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 01/04/2026 - 06:30 AM – 07:00 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Mar 31, 11:33 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026
Experian Hosted Aperture Data Studio service outage
Resolved - This incident has been resolved.
Mar 30, 15:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 12:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 30, 08:36 UTC
Investigating - We’re experiencing a service outage with Experian Hosted Aperture Data Studio. Our team is currently working to restore the service. We apologize for any inconvenience.
Mar 30, 07:40 UTC
High error rates detected across the EAV US Cloud instance.
Resolved - This incident has been resolved.
Mar 30, 02:30 UTC
Investigating - We are currently investigating this issue.
Mar 30, 02:15 UTC
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 12:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 25/03/2026 - 12:00 PM – 01:00 PM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Mar 23, 10:58 UTC
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 25/03/2026 - 7:00 AM – 8:00 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Mar 23, 10:56 UTC
Higher response times on ANZ region for Address Validation (REST v2) & EAV
Resolved - This incident has been resolved.
Mar 25, 00:20 UTC
Investigating - We are currently investigating this issue.
Mar 24, 23:42 UTC
Mar 24, 2026
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 12:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 18/03/2026 - 12:00 PM – 01:00 PM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Mar 16, 13:48 UTC
Experian Hosted Data Studio Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 18/03/2026 - 7:00 AM – 8:00 AM



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule
Mar 16, 13:47 UTC
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