All Systems Operational

Address Solutions Operational
Experian Address Validation Operational
Address Validation (REST v2) Operational
Address Validation (SOAP) Operational
Clean API Operational
Email Solutions Operational
Email Validation Operational
Experian Email Validation Operational
Automated Batch Email Validation Operational
Phone Solutions Operational
Phone Validation Operational
Experian Phone Validation Operational
Integrations Operational
EDQ for Salesforce (v5) Operational
EDQ for MS Dynamics Operational
Data Validation for SAP S/4HANA Operational
Enrichment Solutions Operational
Experian Enrichment Operational
Prospect IQ Operational
Other Operational
IST Watch Operational
EDQ.com Operational
Self Service Portal Operational
Electronic Updates Operational
Hosted Aperture Data Studio Operational
Australia [AU1] Operational
United Kingdom [UK1] Operational
United States [US1] Operational
Identity Append Operational
Real-time Email Append Operational
Real-time Phone Append Operational
Reverse Email Append Operational
Email Risk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 25, 2026

Resolved - Issue was identified and service is back up now.
Sep 25, 17:12 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 11:10 UTC
Scheduled - Please consider this notification as an important update regarding a service restart affecting the Experian Hosted Data Studio platform. This restart is required to ensure continued platform stability and reliability. We apologize for any inconvenience this may cause.


IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Sep 25, 11:08 UTC

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 13:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 12:55 UTC
Scheduled - Please consider this notification as an important update regarding a service restart affecting the Experian Hosted Data Studio platform. This restart is required to ensure continued platform stability and reliability. We apologize for any inconvenience this may cause.


IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Sep 24, 12:53 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 24/09/2026 - 06:00 – 07:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Sep 23, 14:40 UTC

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 16:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 16:00 – 17:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Sep 23, 15:49 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 14:30 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 14:30– 15:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Sep 23, 14:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 13:00 UTC
Update - The maintenance window is being extended until 13:00 UTC to ensure the ongoing upgrade can be completed successfully.
Sep 23, 11:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 11:01 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 11:00 – 12:00

IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Sep 21, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 11:00 UTC
Update - The maintenance window is being extended until 11:00 am UTC to ensure the ongoing upgrade can be completed successfully.
Sep 23, 09:46 UTC
Update - The maintenance window is being extended until 10:00 am UTC to ensure the ongoing upgrade can be completed successfully.
Sep 23, 08:57 UTC
Update - The maintenance window is being extended until 9:00 am UTC to ensure the ongoing upgrade can be completed successfully.
Sep 23, 07:51 UTC
Update - The maintenance window is being extended until 8:00 am UTC to ensure the ongoing upgrade can be completed successfully.

Additional time is required to perform thorough validation and verification activities, helping to minimize the risk of issues after the upgrade.

We appreciate your understanding and will share the next update as soon as more information becomes available.

Sep 23, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 UTC
Scheduled - Please consider this notification an advanced notice of planned release management for Hosted Data Studio platform in line with the schedule defined below.


Environment Date/Time (UTC) Comments

Production 23/09/2026 - 06:00– 07:00



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

MORE INFORMATION
Please check following information on Experian Data Quality Community portal:

"Experian Hosted Aperture Data Studio Maintenance Policy"
https://community.experianaperture.io/discussion/638/experian-hosted-aperture-data-studio-maintenance-policy#latest
"Maintenance Schedule"
https://community.experianaperture.io/categories/maintenance-schedule

Sep 21, 15:27 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Resolved - This incident has been resolved.
Sep 21, 15:40 UTC
Investigating - Some customers in the UK may be seeing high error levels. We are investigating.
Sep 21, 14:05 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.