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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v1) Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
99.99 % uptime
Today
Email Validation ? Operational
90 days ago
99.99 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Phone Validation (North America v1) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
99.63 % uptime
Today
Australia [AU1] ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] ? Operational
90 days ago
100.0 % uptime
Today
United States [US1] ? Operational
90 days ago
98.91 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Notification of upgrade activity for Experian Enrichment May 2, 2024 10:00-14:00 UTC
There will be an upgrade activity for Enrichment solutions on between 02:00 to 06:00 UTC at 2nd May 2024. There should be no interruption to service at this time. For many customers, no action needs to be taken. However, if you are experiencing any error, please retry your request.
If you have any further questions, please reach out to Experian support team.
Posted on Apr 26, 2024 - 09:00 UTC
Action required by May 31st: Experian Data Quality SFTPs whitelist requirements May 31, 2024 00:00-01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 2024 - 16:59 UTC
Scheduled - Please update your network whitelist settings with the following configurations to ensure continued access to our SFTP sites after 31st May 2024:

sftp.usa.qas.com
New IP - 131.226.246.201 - - current IP is 38.146.56.10

sftp.updates.qas.com
New IP - 131.226.246.202 - - current IP is 38.146.56.11

If you have any questions or need support, please reach out to us.support.qas@experian.com
Apr 22, 2024 - 09:57 UTC
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Email Validation Batch - Performance degraded
Resolved - This issue is fixed, and we are monitoring closely.
Apr 25, 11:50 UTC
Identified - The issue have been identified and a fix is being implemented.
Apr 16, 00:46 UTC
Update - We are continuing to investigate this issue.
Apr 13, 00:07 UTC
Investigating - We're experiencing temporary issues with Automated Batch Email Validation, so you might experience slowness when using it. We're investigating the issue.
Apr 12, 16:03 UTC
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Slow response in US datacentre
Resolved - Happens only between 1550 and 1610 UTC. The service is now responding normally, and we are monitoring closely.
Apr 22, 20:01 UTC
Investigating - Some customers using these services may have seen higher response times than normal for a period of time.
Apr 22, 19:49 UTC
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Applying Configuration setting - UK1
Completed - The scheduled maintenance has been completed.
Apr 18, 14:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 14:55 UTC
Scheduled - Please consider this notification of short restart of the webserver service that will happen in next 10minutes.
This is in relation to a configuration setting that need to be applied on the system.
Please accept our apologies for any inconvenience this may cause.
Apr 18, 14:50 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Service interruption for Experian Address validate, Phone validate and Email validate
Resolved - Some customers may have seen interruption to service for Experian address validate, Phone validate and Email validate from 0645 UTC to 0655 UTC. Services are all working normally now
Apr 16, 08:09 UTC
Service interruption for Experian Address validate, Phone validate and Email validate
Resolved - Some customers may have seen interruption to service for Experian address validate, Phone validate and Email validate from 0645 UTC to 0655 UTC. Services are all working normally now
Apr 16, 07:52 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
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