Monitoring - Performance has been restored and we are actively monitoring it.
May 04, 2026 - 08:21 UTC
Investigating - We're currently experiencing slow workflow execution. We're currently working on identifying the cause and will update as soon as possible.
We apologize for any inconvenience caused.
May 04, 2026 - 07:30 UTC
Address Solutions
Operational
90 days ago
100.0
% uptime
Today
Experian Address Validation
Operational
90 days ago
100.0
% uptime
Today
Address Validation (REST v2)
Operational
90 days ago
100.0
% uptime
Today
Address Validation (SOAP)
Operational
90 days ago
100.0
% uptime
Today
Clean API
Operational
90 days ago
100.0
% uptime
Today
Email Solutions
Operational
90 days ago
100.0
% uptime
Today
Email Validation
Operational
90 days ago
100.0
% uptime
Today
Experian Email Validation
Operational
90 days ago
100.0
% uptime
Today
Automated Batch Email Validation
Operational
90 days ago
100.0
% uptime
Today
Phone Solutions
Operational
90 days ago
100.0
% uptime
Today
Phone Validation
Operational
90 days ago
100.0
% uptime
Today
Experian Phone Validation
Operational
90 days ago
100.0
% uptime
Today
Experian Bulk Phone Validation
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
EDQ for Salesforce (v5)
Operational
90 days ago
100.0
% uptime
Today
EDQ for MS Dynamics
Operational
90 days ago
100.0
% uptime
Today
Data Validation for SAP S/4HANA
Operational
90 days ago
100.0
% uptime
Today
Enrichment Solutions
Operational
90 days ago
100.0
% uptime
Today
Experian Enrichment
Operational
90 days ago
100.0
% uptime
Today
Prospect IQ
Operational
90 days ago
100.0
% uptime
Today
Other
Operational
90 days ago
100.0
% uptime
Today
IST Watch
Operational
90 days ago
100.0
% uptime
Today
EDQ.com
Operational
90 days ago
100.0
% uptime
Today
Self Service Portal
Operational
90 days ago
100.0
% uptime
Today
Electronic Updates
Operational
90 days ago
100.0
% uptime
Today
Hosted Aperture Data Studio
Operational
90 days ago
99.99
% uptime
Today
Australia [AU1]
Operational
90 days ago
100.0
% uptime
Today
United Kingdom [UK1]
Operational
90 days ago
99.98
% uptime
Today
United States [US1]
Operational
90 days ago
100.0
% uptime
Today
Identity Append
Operational
90 days ago
100.0
% uptime
Today
Real-time Email Append
Operational
90 days ago
100.0
% uptime
Today
Real-time Phone Append
Operational
90 days ago
100.0
% uptime
Today
Reverse Email Append
Operational
90 days ago
100.0
% uptime
Today
Email Risk
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Address Validate SOAP" which was scheduled for 14 April 2026.
This maintenance will now happen on the 6 May 2026 at 0400 UTC.
What's happening? The certificate for your product will be swapped on 6 May 2026. Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.
Action required For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.
Additional information We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach. Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.
• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days • On or After March 15, 2027: Further reduction to 100 days • On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan
If you have any questions, please reach out to your Experian support team. Posted on
Apr 15, 2026 - 13:53 UTC
Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Address Validation REST V2" which was scheduled for 14 April 2026.
This maintenance will now happen on the 6 May 2026 at 0400 UTC.
What's happening? The certificate for your product will be swapped on 6 May 2026. Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.
Action required For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.
Additional information We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach. Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.
• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days • On or After March 15, 2027: Further reduction to 100 days • On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan
If you have any questions, please reach out to your Experian support team. Posted on
Apr 15, 2026 - 13:47 UTC
Due to unforeseen circumstances EDQ paused the switch to the new certificate for "Electronic Updates", which was scheduled for 14 April 2026.
This maintenance will now happen on the 6 May 2026 at 0400 UTC.
What's happening? The certificate for your product will be swapped on 6 May 2026. Clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed.
Action required For many customers, no action needs to be taken. However, some customers may have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.
Additional information We are also giving notice that industry-wide changes, initially proposed by Apple and endorsed by Sectigo in January 2025, will gradually reduce certificate lifespans from the current 398 days to 47 days through a phased approach. Starting in March 2026. All public SSL/TLS certificates will reduce their validity from 398 days to 200 days for those generated after Mar 15, 2026 and further reduce to 47 days by 2029.
• On or After March 15, 2026: Maximum certificate lifespan reduced to 200 days • On or After March 15, 2027: Further reduction to 100 days • On or After March 15, 2029: Final enforcement of the 47-day maximum lifespan
If you have any questions, please reach out to your Experian support team. Posted on
Apr 15, 2026 - 13:50 UTC
Past Incidents
May 4, 2026
Unresolved incident: Hosted Aperture Data Studio AU1 Slow Workflow Execution..