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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
100.0 % uptime
Today
Australia [AU1] ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] ? Operational
90 days ago
100.0 % uptime
Today
United States [US1] ? Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Expiring certificate for api.experianmarketingservices.com Sep 3, 2025 04:00-05:00 UTC

The current Entrust certificate for the above products will be expiring and we’ll be swapping them out on 04:00 UTC on 03 September 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .
As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

Action required
Customers must ensure that their integration is able to support the new Sectigo certificate and chain. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 17 July 2025] onwards at https://docs.experianaperture.io/more/download-certificates/
Posted on Jul 10, 2025 - 13:01 UTC

Expiring certificate for api.experianaperture.io Sep 3, 2025 04:00-05:00 UTC

The current Entrust certificate for the above products will be expiring and we’ll be swapping them out on 04:00 UTC on 03 September 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .
As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

Action required
Customers must ensure that their integration is able to support the new Sectigo certificate and chain. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from [indicative date 17 July 2025] onwards at https://docs.experianaperture.io/more/download-certificates/
Posted on Jul 10, 2025 - 13:05 UTC

Expiring certificate for www.intelligentsearch.com Sep 16, 2025 04:00-05:00 UTC

The current Entrust certificate for the above products will be expiring and we’ll be swapping them out on 04:00 UTC on 16 September 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .
As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

Action required
Customers must ensure that their integration is able to support the new Sectigo certificate and chain. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate will be available for download from 21 August 2025 onwards at https://docs.experianaperture.io/more/download-certificates/
Posted on Aug 14, 2025 - 09:56 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Degraded performance service Experian Enrichment
Resolved - This incident has been resolved.
Aug 27, 04:19 UTC
Update - We are continuing to monitor for any further issues.
Aug 27, 04:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 03:50 UTC
Investigating - We are currently investigating this issue.
Aug 27, 03:17 UTC
Aug 26, 2025
Phone Validation Service Degradation
Resolved - This incident has been resolved.
Aug 26, 21:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 20:01 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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