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All Systems Operational

Address Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Address Validation Operational
90 days ago
100.0 % uptime
Today
Address Validation (REST v2) ? Operational
90 days ago
100.0 % uptime
Today
Address Validation (SOAP) Operational
90 days ago
100.0 % uptime
Today
Clean API ? Operational
90 days ago
100.0 % uptime
Today
Email Solutions Operational
90 days ago
100.0 % uptime
Today
Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Experian Email Validation Operational
90 days ago
100.0 % uptime
Today
Automated Batch Email Validation ? Operational
90 days ago
100.0 % uptime
Today
Phone Solutions Operational
90 days ago
100.0 % uptime
Today
Phone Validation Operational
90 days ago
100.0 % uptime
Today
Experian Phone Validation Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
EDQ for Salesforce (v5) Operational
90 days ago
100.0 % uptime
Today
EDQ for MS Dynamics Operational
90 days ago
100.0 % uptime
Today
Data Validation for SAP S/4HANA Operational
90 days ago
100.0 % uptime
Today
Enrichment Solutions Operational
90 days ago
100.0 % uptime
Today
Experian Enrichment Operational
90 days ago
100.0 % uptime
Today
Prospect IQ Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
IST Watch Operational
90 days ago
100.0 % uptime
Today
EDQ.com Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Electronic Updates ? Operational
90 days ago
100.0 % uptime
Today
Hosted Aperture Data Studio Operational
90 days ago
99.99 % uptime
Today
Australia [AU1] ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom [UK1] ? Operational
90 days ago
99.97 % uptime
Today
United States [US1] ? Operational
90 days ago
100.0 % uptime
Today
Identity Append Operational
90 days ago
100.0 % uptime
Today
Real-time Email Append Operational
90 days ago
100.0 % uptime
Today
Real-time Phone Append Operational
90 days ago
100.0 % uptime
Today
Reverse Email Append Operational
90 days ago
100.0 % uptime
Today
Email Risk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Expiring certificate for updates.qas.com Jun 26, 2025 04:00-05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 15, 2025 - 11:05 UTC
Scheduled - The current Entrust certificate for this product is expiring and will be swapped at 04:00 UTC on 26 June 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .

As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service.

Action required
However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate+chain will be available for download from 22 May 2025 at https://docs.experianaperture.io/more/download-certificates/

May 15, 2025 - 10:30 UTC

Expiring certificate for ws.ondemand.qas.com Jun 26, 2025 04:00-05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 15, 2025 - 11:03 UTC
Scheduled - The current Entrust certificate for this product is expiring and will be swapped at 04:00 UTC on 26 June 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates.

As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service.

Action required
However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate+chain will be available for download from 22 May 2025 at https://docs.experianaperture.io/more/download-certificates/

May 15, 2025 - 10:27 UTC

Expiring certificate for api.edq.com Jun 26, 2025 04:00-05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 15, 2025 - 11:04 UTC
Scheduled - The current Entrust certificate for this product is expiring and will be swapped at 04:00 UTC on 26 June 2025.

Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .

As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.

For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service.

Action required
However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.

The new Sectigo certificate+chain will be available for download from 22 May 2025 at https://docs.experianaperture.io/more/download-certificates/

May 15, 2025 - 10:29 UTC
Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Completed - The scheduled maintenance has been completed.
Jun 9, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - Please consider this notification an advanced notice of application services restart for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 09/June/2025 - 07:00AM - 07:20AM UTC



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Jun 9, 06:46 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Completed - The scheduled maintenance has been completed.
Jun 6, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 19:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency release management for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 06 June 2025 - 19:00 - 19:30 UTC



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Jun 6, 13:31 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Completed - The scheduled maintenance has been completed.
Jun 3, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 UTC
Scheduled - Please consider this notification an advanced notice of emergency service restart needed for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 03 June 2025 - 20:00 - 20:30 UTC



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Jun 3, 14:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 13:30 UTC
Scheduled - Please consider this notification an advanced notice of emergency service restart needed for Hosted Data Studio platform in line with the schedule defined below. Please accept our apologies for any inconvenience this may cause.


Environment Date/Time (UTC) Comments

Production 03 June 2025 - 13:30 - 13:50 UTC



IMPACT

-Please note that there will be service downtime associated during the maintenance window
-Please note that during an upgrade window, any user sessions and jobs running within Experian Hosted Aperture Data Studio will be terminated.

Jun 3, 13:06 UTC
Jun 2, 2025
Resolved - A fix has been implemented, and we are monitoring closely.
Jun 2, 13:29 UTC
Investigating - When customers log into Data Studio, they will be presented with an error message once a tenant is selected. We are investigating this now as a matter of urgency
Jun 2, 11:38 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.