Completed -
The scheduled maintenance has been completed.
Jun 26, 05:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 16, 09:16 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 15, 11:05 UTC
Scheduled -
The current Entrust certificate for this product is expiring and will be swapped at 04:00 UTC on 26 June 2025.
Whats happening?
As Experian changes its certificate from Entrust to Sectigo, clients connecting to EDQ products over HTTPS require their own systems to trust the Certificates presented by Experian. This trust is dependent on the Internal client “Trust stores” in browsers, OS, devices having these certificates installed. These devices usually already have a list of globally accepted root and Intermediate certificates refreshed through OS and device updates, which should include the Sectigo certificates .
As this change is affecting all users of the Entrust Certificate Authority in the industry, you may have already updated your browser(s)/OS/Systems for Sectigo trust chains as necessary.
For many customers, no action needs to be taken. If automatic certification updates are enabled, the new certificate will be installed seamlessly with no required intervention and no interruption to your service.
Action required
However, some customers may not have this enabled, and will have to download and install new certificates manually. We advise you to consult with your internal IT team to determine what the required process is for your business. If you have any further questions, please call your Experian support team.
The new Sectigo certificate+chain will be available for download from 22 May 2025 at https://docs.experianaperture.io/more/download-certificates/
May 15, 10:30 UTC