Address Validate SOAP

Incident Report for Experian Data Quality

Resolved

This incident has been resolved.
Posted Dec 13, 2018 - 02:46 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 12, 2018 - 20:25 UTC

Monitoring

The alerts have been cleared and the issue is resolved. We are now awaiting confirmation from customers that the errors have cleared.
Posted Dec 12, 2018 - 20:11 UTC

Investigating

Alerts received indicating issues with Address Validate SOAP. Support teams have been engaged and are looking into the alerts now. Customers may see elevated response times until the issues are resolved
Posted Dec 12, 2018 - 19:55 UTC
This incident affected: Address Solutions (Address Validation (SOAP)).