Phone Validate (api.experianaperture.io) - performance degraded
Incident Report for Experian Data Quality
Resolved
This incident was resolved at 2018/08/16– 1700 - UTC
Posted Aug 22, 2018 - 03:47 UTC
Monitoring
The response time is back to normal and endpoint seems stable for last 5 hours.
Posted Aug 16, 2018 - 09:44 UTC
Identified
The issue has been identified which linked to 3rd party provider. Customers have been advised to increase a timeout setting to mitigate the errors.
Posted Aug 16, 2018 - 06:27 UTC
Investigating
We are currently investigating this issue.
Posted Aug 16, 2018 - 04:48 UTC
This incident affected: Phone Solutions (Phone Validation (North America v1)).
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