Multiple services running at failover site.

Incident Report for Experian Data Quality

Resolved

All services are running fine. This incident has been resolved.

Posted Apr 28, 2020 - 20:12 UTC

Update

All services have been switched over to the primary site. We are continuing to monitor for any further issue.

Posted Apr 28, 2020 - 19:25 UTC

Monitoring

Email Validate Batch is now operational, we are monitoring the results.

Posted Apr 28, 2020 - 16:19 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 28, 2020 - 14:36 UTC

Investigating

We are currently investigating the issue. The impact on the client is minimal.

Posted Apr 28, 2020 - 13:19 UTC

This incident affected: Email Solutions (Email Validation, Automated Batch Email Validation), Phone Solutions (Phone Validation), and Address Solutions (Clean API).