Phone Validate Service

Incident Report for Experian Data Quality

Resolved

This incident has been resolved.

Posted Nov 19, 2020 - 22:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2020 - 20:36 UTC

Investigating

Some customers may be experiencing issues with the Phone Validation service. We are investigating this, and will provide further updates .

Posted Nov 19, 2020 - 19:23 UTC

This incident affected: Phone Solutions (Phone Validation, Experian Phone Validation, Phone Validation (North America v1)).