Intermittent issue with PIQ, Address SOAP, Email and Phone Validation

Incident Report for Experian Data Quality

Resolved

This incident has been resolved.

Posted Nov 09, 2020 - 18:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2020 - 16:25 UTC

Investigating

We are currently investigating the issue.

Posted Nov 09, 2020 - 15:44 UTC

This incident affected: Email Solutions (Email Validation), Phone Solutions (Phone Validation), Enrichment Solutions (Experian Enrichment, Prospect IQ), and Address Solutions (Address Validation (SOAP)).