Incident Notification - P2 - Intermittent issue with EV / PV / AV Rest V2 / AV SOAP / PIQ - Open

Incident Report for Experian Data Quality

Resolved

This incident is now resolved.

Posted Nov 12, 2020 - 18:24 UTC

Monitoring

The issue have been identified and we are monitoring the services.

Posted Nov 12, 2020 - 18:12 UTC

Update

Email Validate, Prospect IQ, Address Validate REST V2, Address Validate SOAP ws2 are currently slower response times. We are continuing to investigate the issue.

Posted Nov 12, 2020 - 17:31 UTC

Update

We are still investigating this incident.

Posted Nov 12, 2020 - 17:04 UTC

Update

We are continuing to investigate the issue.

Posted Nov 12, 2020 - 15:03 UTC

Investigating

We are currently investigating this issue

Posted Nov 12, 2020 - 11:50 UTC

This incident affected: Email Solutions (Email Validation, Experian Email Validation, Automated Batch Email Validation), Phone Solutions (Phone Validation, Experian Phone Validation), Enrichment Solutions (Experian Enrichment, Prospect IQ), and Address Solutions (Experian Address Validation, Address Validation (REST v2), Address Validation (SOAP)).