P2 - Network connectivity - Potential performance issues

Incident Report for Experian Data Quality

Resolved

ISP – GTT has resolved the issue with a partner hub. Time of resolution was at 1326 UK. No further alerts received by NOC

Posted Mar 19, 2019 - 16:14 UTC

Identified

There is an ongoing Network Connectivity issue at the Experian Mc Kinney Datacenter. The data center operations team is currently working with ISP ( GTT ) to resolve the issue.Customers might experience some form of latency and /or timeouts as a result of this.

Posted Mar 19, 2019 - 12:38 UTC

This incident affected: Email Solutions (Email Validation, Automated Batch Email Validation), Phone Solutions (Phone Validation), Enrichment Solutions (Prospect IQ), Other (EDQ.com, Electronic Updates), and Address Solutions (Address Validation (REST v2), Address Validation (SOAP), Clean API).