EDQ (North America) have planned system maintenance for EDQ SFTP servers beginning on Friday, May 1, 2020 at 8 AM ET which may last for as long as 48 hours.
Maintenance window start time: Friday, May 1, 2020 at 8 AM ET
Expected duration: up to 48 hours
Products affected: SFTP sites
sftp.usa.qas.com
sftp.updates.usa.qas.com
Impact: SFTPs will be unavailable at this time.
Action:
In addition, new IP addresses will be assigned to these servers. Please coordinate with your IT department to have these IP addresses whitelisted in advance of May 1 to limit any disruption. Below are the affected SFTP endpoints and their new IP addresses:
sftp.usa.qas.com 38.146.56.10
sftp.updates.usa.qas.com 38.146.56.11
Please make the necessary arrangements for your processing schedules and data updates.
For any questions or concerns, please reach out to our 24/7 Support team at (888) 712-3332 or
us.support.qas@experian.com.
Thank you for your patience during this maintenance period.