Address Validate v2 (Capture API) - Potential performance issues

Incident Report for Experian Data Quality

Resolved

This incident has been resolved.
Posted Aug 14, 2019 - 02:56 UTC

Identified

The issue has been identified and a fix is being implemented. Further updates to follow by 0400hrs BST
Posted Aug 14, 2019 - 02:12 UTC

Update

Investigations are still on-going.Further updates to follow by 0300hrs BST
Posted Aug 14, 2019 - 01:07 UTC

Investigating

We're experiencing temporary issues with Address Validate v2 (Capture API) at our US data centre, so you might experience slightly longer response times. We're investigating the issue and will provide an update by 0200hrs BST.
Posted Aug 14, 2019 - 00:20 UTC
This incident affected: Address Solutions (Address Validation (REST v2)).